Not Just Great Products, our After Sales Service is simply the best !
Terms of Service - OLD
Effective Date:
01/05/2025
Welcome to Robo-Tek! These Terms of Service outline the rules and regulations for using our website, purchasing our products, and interacting with us online.
By accessing or using our website (https://robo-tek.com.au), you agree to comply with these Terms. If you do not agree, please do not use our services.
1. About Us
This website is operated by Robo-Tek International (ABN 78 584 676 082), located in Victoria, Australia.
2. Use of Our Website
You agree to:
Use this site lawfully and respectfully
Not interfere with the website’s operation
Not misuse the website (e.g. introduce viruses, hack, spam, etc.)
3. Purchasing Products
When purchasing, you agree that:
You are providing accurate information
Prices are listed in AUD and include GST unless otherwise stated
Robo-Tek reserves the right to cancel or refuse any order at our discretion
4. Product Descriptions
We do our best to ensure accurate descriptions, but:
Images are for illustration purposes only
Actual products may vary slightly
Any errors are unintentional and we reserve the right to correct them
5. Shipping & Delivery
We ship Australia-wide.
Estimated delivery times are provided on the website, but are not guaranteed.
Tracking information will be provided where applicable.
6. Refunds & Returns
Please refer to our Refund Policy for full details.
7. Warranties & Australian Consumer Law
Our products come with guarantees that cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any loss, damage or inconvenience caused by use of our website or products
We are not responsible for indirect or consequential losses
9. Privacy
Your personal information is handled according to our Privacy Policy. We use secure checkout and comply with Australian data protection requirements.
10. Changes to These Terms
We may update these terms at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions, please contact us at:
📧 info@robo-tek.com.au
📞 +61 3 9357 5662
🏢 6 Lever Street, Campbellfield VIC 3061